Entity must notify EOHHS in writing of any change in status of any Access Administrator within 5-7 business days of the change, and must provide the required Access Administrator information whenever it seeks to add or remove an Access Administrator. Nothing in this Agreement shall be construed to limit EOHHS's right to deny access rights to any End User or terminate the access rights of any End User for any reason.ĮOHHS will allow Entities with multiple divisions, departments, and/or facilities to designate such additional Access Administrators as EOHHS in its sole discretion deems appropriate. Information regarding End Users shall be maintained in secure environment controlled by EOHHS. Upon receipt of such information, and any additional information that EOHHS may deem necessary to assign such access rights to End Users, EOHHS shall assign individual account information and access instructions directly to each End User within 5-7 business days. Upon the submission by the Access Administrator of End User information required by this Agreement and any exhibits or amendments thereto for the purposes of access to the Virtual Gateway, and the certification of such information, the Access Administrator acknowledges and accepts the terms of this Agreement. Entity will ensure that all its requested Access Administrators will have read and understand the terms of this Agreement. The Access Administrator, on behalf of the Entity, shall: (1) provide EOHHS with such information as it may require for each End User (2) ensure that all information submitted to EOHHS about each End User is current, accurate, and complete (3) notify EOHHS promptly of any End User whose access rights must be terminated (for example, when an End User leaves the employment of the Entity) and (4) take such actions as EOHHS may direct or require to ensure the security of the EOHHS Virtual Gateway.

The Access Administrator shall be responsible for communicating to the Virtual Gateway the identity of the individual end users (including employees, contractors, agents, and Business Associates) authorized to access the Virtual Gateway on Entity's behalf (each, 'End User' and collectively, the 'End Users'). The Access Administrator must be a member of the Entity's staff under the direct control of the Entity. Entity must designate one or more individuals to serve as its Access Administrator(s). EOHHS agrees to provide Entity with timely information and updates regarding the use of the Virtual Gateway for which the Entity has been authorized, including but not limited to changes in forms, tools and services.Ģ. Entity is responsible for ensuring that its employees, contractors, and agents (including its Access Administrators and End Users) comply with all instructions and requirements regarding the Virtual Gateway Terms and Conditions, online application forms, tools, and services available through the EOHHS Virtual Gateway, and use such online application forms, tools, and services only for the purposes for which they are intended. Use and access of the Virtual Gateway under this Agreement is limited to obtaining or providing information directly related to the services provided to constituents of the Entity, with such access being provided by Entity's designated Access Administrator, as described in Section 2 of this Agreement.Įntity agrees to ensure that its employees, contractors, and agents (including its Access Admiistrators and End Users) that use the Virtual Gateway are aware of, and comply with, this Agreement (including any Riders, Attachments, Amendments, and User Request Forms) and applicable state and federal laws concerning the confidentiality and security of information that is created, modified, accessed or received through the Virtual Gateway. Entity, on behalf of itself and its Access Administrators and End Users, agrees to comply with, and be bound by, this Agreement and to use the EOHHS Virtual Gateway Services only for the express purposes for which use and access has been granted. This Agreement states certain terms that apply to Entity's use and access to the EOHHS Virtual Gateway Services, which include critical health and human services programs and information, which information can include, but is not limited to, management and reporting tools. This EOHHS VIRTUAL GATEWAY SERVICES AGREEMENT ('Agreement') is entered into by and between the Executive Office of Health and Human Services of the Commonwealth of Massachusetts ('EOHHS') and the undersigned organizational entity ('Entity') of the Commonwealth's EOHHS Virtual Gateway Services ('VirtualGateway' or 'VG').ġ.

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